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At our Palatine Urgent & Family Care Clinic, we accept most major health insurance. The co-pay for coming to our Urgent Care center will be lower than visiting the ER. Below is a list of the insurances our Palatine Medical Clinic accepts; however we are in the process of accepting additional health insurances so if you don’t see your insurance, please check back with us shortly for an updated list.


  • Aetna
  • Aetna Better Health
  • Ameriplan
  • Ancillary Care Services
  • BCBS – Blue Cross Blue Shield
  • Cigna
  • Coventry
  • County Care
  • Family Heath Network
  • Healthlink
  • Heathsmart
  • HFN
  • Humana/Corechoice
  • Illinois Medicaid
  • Illinicare Health (coming soon)
  • Meridian
  • Medicare
  • PHCS – Private Healthcare Systems
  • RR Medicare
  • ​Rockport Healthcare Insurance
  • Surechoice/corechoice
  • Three Rivers
  • Tricare
  • United Health Care
  • Workers Compensation



At EPIC Urgent & Family Care Clinic in Palatine, we offer competitive self-pay prices that are AT OR BELOW other Urgent Care clinics in the area.  For your convenience, we accept cash or credit cards.  Please call our clinic for details at 708-733-7750.

How much my urgent care visit will cost?

Patients using insurance MUST confirm with their insurance whether their plan covers urgent care visit or not.  There may be copay ranging from $25-$75.  If you have high-deductible insurance plan, you may be responsible for ALL or MOST of the charges from your Urgent Care visit.  In such situation, you may want to be seen as Self-Pay or Cash-Pay.  Please ask our front desk staff to know more about our Self-Pay rates.

Whom should I discuss regarding my insurance coverage and/or rates?

Please call your insurance company directly (at the number provided at the back of your insurance card, typically listed as “member services”) for details related to your individual coverage, urgent care co-pay and/or deductibles.

Epic Urgent and Family Care serves the following neighborhoods and zip code.

Neighborhoods we serve: Palatine, Arlington Heights, Buffalo Grove, Inverness, Barrington, South Barrington, Rolling Meadows, Wheeling, Prospect Heights, Deerfield, Mount Prospect, Lake Zurich, Glenview, Vernon Hills, Hoffman Estates, Schaumburg, Elk Grove Village, Downers Grove

ZIP Codes we serve: 60004, 60074, 60010, 60011, 60005, 60007, 60008, 60015, 60016, 60018, 60025, 60047, 60061, 60062, 60067, 60656, 60089, 60090, 60106, 60107, 60169, 60192, 60193

Palatine Urgent Care, Self-pay urgent care, Palatine Vaccines, Pediatric Practice, Pap Smear in Palatine

Contact Us Today!

Palatine Location

(708) 733-7750

Streamwood Location

(630) 703-2711

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