Urgent Care vs. ER

Epic Urgent & Family Care is unique amongst urgent-care clinics in the Palatine area. We are able to provide care for your urgent medical needs immediately and follow-up on you later at our family care clinic for continuity of care. When you come to Immediate Care Clinic, we bill at urgent care copay and prices, which is significantly lower than ER costs.

Epic Urgent Care and Epic Family Care are conveniently located in the same clinic. It is important that you get the right care at the right time. This chart will help you decide when you should come to Epic Family Care, Epic Urgent Care, or go to your local ER

Epic Family Care

New patients are welcome
  • Pediatrics
  • Regular health screening
  • Check ups
  • Cough or Colds
  • Chronic Health Issues
  • Fever
  • Immunizations
  • Physicals
  • Lab Tests

Epic Urgent Care

Open Extended Hours, 7 days a week with Walk-ins
  • COPD
  • Cough or Colds
  • Eye Infections
  • Flu and Feaver
  • Possible Broken Bones
  • Minor Illness and injury
  • Sprains and Strains
  • Sore Throat or Ear Aches
  • Vomiting or Diarrhea
  • Lab Tests

EMERGENCY ROOM

Call 911 Immediately
  • For Life-threatening emergencies
  • A severely broken bone
  • Burns
  • Chest pain or pressure
  • Convulsions or seizures
  • Difficulty breathing
  • Loss of limb
  • Poisoning
  • Serious head, neck or back injury
  • Severe Bleeding
  • Unconsciousness
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